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National Repository of Grey Literature 1 records found  Search took 0.01 seconds. 
Parents satisfaction of selected sport clubs work with children
 Martínek, Jan ; Janák, Vladimír (advisor) ; Kaprálková, Michaela (referee)
Title: Parents' satisfaction of selected sport clubs work with children. Objectives: The main objective of this bachelor thesis is to determine parents' satisfaction of selected sport clubs work with children. Methods: In this thesis there was used a quantitative method of data collection based on a questionaire. Results are shown graphically. Results: Results of this thesis say that parents whose children are in the volleyball club are more satisfied than the parents of the children in the football club. Keywords: customer's satisfaction, questionaire research, SERVQUAL, marketing research, football, volleyball
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